Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we believe that gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble with money you can afford to lose, and remember that the house always has a mathematical edge.
Play responsibly and within your means. If you're gambling with money needed for essentials like rent, food, or utilities, you may have a gambling problem.
Age Verification
Fair Go Casino is only available to individuals who are 18 years of age or older, or above the legal gambling age in their jurisdiction within Australia.
We are committed to preventing underage gambling. If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone else, it may indicate a problem with gambling:
- Chasing Losses: Attempting to win back money you've lost by gambling more
- Loss of Control: Being unable to stop gambling or gambling for longer than intended
- Hiding Gambling: Concealing your gambling activity from family, friends, or loved ones
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Problems: Borrowing money to gamble or gambling with essential funds
- Mood Changes: Using gambling to escape from stress, anxiety, depression, or other problems
- Increasing Bets: Needing to wager larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Relationship Strain: Gambling causing conflicts with family and friends
- Lying About Gambling: Dishonesty regarding the amount of time and money spent gambling
Self-Help Tools & Player Protections
Fair Go Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gambling session
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you choose
- Account Closure: Permanently close your account if you wish to stop gambling completely
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with gambling, professional help is available. The following organizations provide free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support services for problem gambling in Australia
- Lifeline Australia: 13 11 14 — 24/7 crisis support and counselling
United Kingdom
- GamCare: www.gamcare.org.uk — Free advice, support, and counselling for problem gambling
- GamStop: www.gamstop.co.uk — Self-exclusion scheme across UK gambling operators
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based information and resources on responsible gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700 (confidential and free)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling prevention
Need Help?
If you feel that your gambling is becoming a problem, please reach out for help immediately. Speaking to a counsellor is confidential, free, and can make a real difference.
Remember: It's never too late to seek support. Help is available, and recovery is possible.
For Australian players, contact Gambling Help Online at www.gamblinghelponline.org.au or call for professional counselling and support.